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Feature Friday

April 8, 2016


  • Class Roster Exports Updated with Parent Information: Parent First & Last Name as well as E-mail is now included on the student roster export of Classes, Year Groups and Groups.
  • Lock Parent Association: It is now possible to prevent Parents from adding Messages, Files, and Events to the IB Parents Association. To enable, navigate to Settings > Access Permissions & Security > Parents > Lock Parents Association > Save Changes. Admins and Teachers that are members of the IB Parents Association will still be able to post in the Group.
  • [NEW] Nature of Science: The IBDP subject “Nature of Science” has been added to ManageBac along with corresponding curriculum content for unit planning. Enable this subject via Settings > Diploma Program > Subjects.
  • ICCS Form for Group 4 Classes: We now support the ICCS form for Group 4 Science classes. Navigate to the Individual Investigations or Group 4 Projects of the class IAs tab. Click Export All ICCS or export individually. For more information, please click here.


  • Files: Files uploaded by staff to an applicant’s profile are now marked ‘Internal’ by default.
  • Enhanced Student Search: The student search bar has now been enhanced to narrow the search when searching the student’s full name and show student with highest match at the top.
  • Re-enrolment Dashboard: The Re-enrolment dashboard is now sorted to show confirmations and declines in chronological order. For more information, please click here.
  • Enrolment Analytics: The real-time enrolment tracking has been updated to account for seats held (i.e. students Pending Re-enrolment confirmation, and Places Offered), to allow for greater accuracy in calculating remaining seats. For more information, please click here.
  • Manually adding applicants/inquiries: The following fields are now required when adding applicants or inquiries manually: Student First & Last Name, Grade, Enrolment Year, Parent First & Last Name and Parent Email.

Top 5 Reasons to Join us in Hong Kong!

March 29, 2016

UGC HK Top 5

Register for your place at the ManageBac User Group Conference in Hong Kong today! Registration closes on April 22, 2016.


Why join us in Hong Kong? Our top five reasons:


1 Best Practices

How did your school implement ManageBac? How do you achieve staff buy-in? Train students, teachers, and parents? Come hear from leading international schools as they share their answers to these questions, and more.


2 Product Road Map

We’ll share our product road map for 2016, including direct integration with the IB e-Coursework submission platform, enhanced unit planners, more flexible reporting, a new online bookstore, and more! Come share your own feature requests.


3 Lance King and the ATL

Our keynote speaker Lance King has directly shaped the creation of ATL requirements in the IB CP, DP, and MYP. Hear from him directly during the keynote, and work with him in a smaller workshop to develop ATL implementation programmes.


4 Networking

Meet & mingle with your fellow academic coordinators, technology integration coordinators, and design teachers from schools all across the Asia-Pacific region. Dinner and drinks are on us! For the most updated list of attendees, click here.


5 ManageBac Support

Meet our friendly support team! Staff will be available throughout the conference to sit down with you 1-1 and answer your questions. We will also be offering “Genius Bar” sessions for advanced tips, tricks, and resources that you can bring back to your school.

Hope to see you there!

Scheduled Downtime

March 26, 2016

Our servers will be down for maintenance on Saturday, March 26 from 9am UK time (GMT). See how this translates to your local time here.

The maintenance window is planned for four hours, to allow time for us to migrate our servers, which will result in improved uptimes and greater overall performance. The downtime will affect ManageBac only, and address the root causes of yesterday’s downtime.

Thanks for your patience and enjoy the weekend!

ManageBac Downtime

March 24, 2016

As of 8:36AM (GMT+8) (19 mins ago), ManageBac is down. We are all-hands on deck to resolve with urgency. Updates will be posted here and to Twitter.

[Update] We are back up! Total downtime 34 minutes. More information to follow.

Welcome New ManageBac Schools

March 17, 2016

Welcome the following schools to ManageBac!

New Schools Mar 16 - MB

We’re proud to support you this academic year and beyond!

Join us at the IB Asia-Pacific Conference in Hyderabad!

March 16, 2016


We’re looking forward to seeing many of you at the IB Asia-Pacific Conference in Hyderabad on March 17 – 19, 2016!

We have a number of exciting developments and events to share with you, including:
  • SSO: We have started rolling out our Launchpad Single-Sign-On service with integration to the IB Student Registry.
  • IBIS e-Coursework: We are delighted to announce a new drag’n drop integration from the ManageBac portfolio to the IB e-Coursework system.
  • ManageBac Bookstore: Easily submit orders in bulk and ensure the best possible pricing and accurate student subject counts.
  • Updated DP & MYP Unit Planners: To better align with IB practices, we have updated the Unit Planning processes.
  • User Group Conference Hong Kong: We are pleased to announce our fourth annual ManageBac User Group Conference held at Hong Kong Academy on May 7 – 8, 2016.
  • And much more…
Ways to connect with us:

(1) Stop by our table at the conference.

We are located on the ground floor in Hall 2 at the Hyderabad International Convention Centre. For a map of the floor plan, click here.

(2) Book a time.

Have ManageBac questions? We have answers, and a full team ready to help. Let us know when you’re available, and we’ll make sure to have someone dedicated to you. Just e-mail us at

Hope to see you in Hyderabad!

Join us in HK

E-mail Validation Resolved

March 16, 2016
On March 16th at 12:30PM (GMT+8), we resolved the e-mail validation issue that was tied to the rollout of our new Single-Sign-On feature. We are currently conducting a full review of how this happened. We will have an update on our blog in the next 24 hours.
If you or other users on the account are still experiencing issues authenticating e-mail addresses, please login via your ManageBac homepage:
Data privacy and protection is first in our minds as we continue to deploy Single-Sign-On.
[Update 5:00PM (GMT+8)] We have identified the root cause was related to a WSOD in the LaunchPad. Our sincere apologies for the inconvenience caused.

Announcing Launchpad

March 10, 2016


Today we have begun rollout of the LaunchPad Single-Sign-On with integration to the IB Student Registry, which allows DP, MYP and CP students to link their ManageBac accounts and move seamlessly between the two services. This rollout will be complete and available for all ManageBac schools in W3 March.

Release notes:

1. E-mail Validation

As a new or existing ManageBac user, students, parents and staff will be prompted to validate their e-mails. This means that e-mail addresses used for students must be valid (i.e. if you have preset student passwords, students will need to confirm their e-mail as a second mandatory step). Students who have not validated their e-mails will not be able to access the LaunchPad.

2. Authentication

Once validated, your accounts will be linked based on your e-mail address. This means that if you are a ManageBac Administrator and a ManageBac parent, you will be able to easily switch roles within a top navigation bar. In other words, you will not have to sign in and out each time.

Similarly, for any school groups, you will be able to access multiple school accounts from one single Administrator account via your LaunchPad.



3. Security & Data Protection

This has been a major compliance topic affecting schools in the EU. In January 2016, following the EU-Safe Harbour rules being invalid, Faria has signed a separate EU Data Protection Agreement with the IB.

In addition, we have provided these agreements with individual schools as an additional assurance. We can also share our security policy and penetration test reports with schools on request. To learn more, please visit: and contact for our security reports & further questions.

4. Two-Factor Authentication

This will be a recommended Login option for Administrators beginning in April 2016. This will require SMS validation when signing in from a new location / new IP address. This provides ManageBac & OpenApply Administrators with an additional layer of security and peace of mind.

5. Design & Branding

Many schools have requested the ability to customise their Login page designs, so in April we will be introducing this option as part of the LaunchPad Administration Panel. We have a set of seasonal designs based on Four Seasons, which schools can use in place of their own design.



Join us for a Complimentary Reporting Workshop in The Netherlands!

March 10, 2016


Registration is now open for a complimentary one-day intensive reporting workshop at Het Rijnlands Lyceum International School in The Netherlands, on May 27, 2016.

Oegstgeest is just 20 minutes from Amsterdam Airport Schiphol! See directions here.

Come explore the infinite possibilities of ManageBac reporting, from progress reports to customised rubrics to one-off tips & tricks. This workshop is for the intermediate to the advanced ManageBac user who is keen to create stunning report cards. 

View the programme.

What is required?

  • A laptop
  • Samples of your ideal report card(s)
  • Good working knowledge of ManageBac (existing users only, please!)

This event is free of charge.

Lunch, light refreshments and dinner are all included. Participants are responsible for their own transportation and accommodation.

Het Rijnlands Lyceum International School
Apollolaan 1, 2341 BA
Oegstgeest, The Netherlands

The event is capped at 30 participants.


We are excited to return to The Netherlands after the ManageBac User Group Conference in The Hague earlier this year.

Participants said:

“Thank you! One of the strongest praises I give teachers/admin is how approachable you guys are online. Glad to see that continues in person!! Well done!”

“I enjoyed the conference and was glad to see a range of schools were using MB and the connection with the partners.”

“Thank you, this was a very valuable experience.”


*Read about our 2016 conference in The Hague here.

ManageBac User Group Conference The Hague: Recap

March 1, 2016
On February 26–27, we hosted our second user group conference in Europe at The International School of The Hague in The Netherlands. We were thrilled to welcome more than 150 participants from 80 schools.
The first conference day began with keynote presentations by The International School of The Hague‘s Deputy Head Simon Brooks and Principal of Secondary David Butcher, who examined how technology combined with effective teaching will enhance the experience of the learner in the modern classroom.
The keynote was followed by a presentation from Robin Hare and Dany Lira on ManageBac usage, policies and procedures at The International School of the Hague. A company update from ManageBac and partner updates from iSAMS and Finalsite followed.
After lunch, participants went into programme-specific breakout sessions, including:
In the late afternoon, ManageBac staff led programme-specific workshops. The day concluded with a hosted dinner at The Hague Marriott.
On the second day of the conference, the keynote address was given by Lance King, founder of The Art of Learning, who led a discussion on ATL and the Learning Revolution.
The morning breakout sessions included:
Following lunch, the afternoon breakout sessions included:
  • Leveraging Khan Academy for a New Learning Design by Dominic Liechti of Khan Lab School
  • Courage, Resilience and Failing Well by Lance King of The Art of Learning
  • Supporting Students Learning by Sharing Between Staff and Parents in the PYP by Andrea Bennett and Carmelo Sanchez of Sotogrande International School
  • Managing Growth and Transition with ManageBac by Mary Worrell of International School of Breda
Participants ended the conference with a Jobs-A-Like and Networking session. 
We had a wonderful time connecting with our schools in Europe! We were available throughout the conference to lend support, answer questions and hear feedback. We are also very grateful to The International School of The Hague for hosting us in their facilities.
Here are some photos from the conference:
For further information, you can:
Participants said:

“Thank you! One of the strongest praises I give teachers/admin is how approachable you guys are online. Glad to see that continues in person!! Well done!”

“I enjoyed the conference and was glad to see a range of schools were using MB and the connection with the partners.”

“Thank you, this was a very valuable experience.”

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