Category: Support

Feature Friday

September 5, 2014

We’ve made several improvements and changes to the system this week:


  • The demo sandbox has been updated to reflect the 2014-2015 academic year. You are free to explore all features in the system across all user types (administrators, teachers, students, parents)!
  • Attendance: Count Holidays as Rotation Days now has dual functions. Clicking dates once will turn the calendar date to the color yellow and will not consume a rotation day. Clicking dates a second time will turn the calendar date blue and will consume one rotation day.


Diploma Programme:

  • In Mathematical Studies DP unit plans, the syllabus content has been added.
  • Theory of Knowledge Prescribed Titles have been updated for May 2015.  The Areas of Knowledge have been updated to reflect the IB guide.

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Middle Years Programme:

  • Community Projects is now available. The guide to setting up Community Projects is available here. The guide to managing Community Projects is available here.

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  • The Subject Group Overview has replaced the Vertical Planner.
  • Within MYP Next Chapter units, Hours taught is now available in the Summary tab. The hours appear in both the unit overview page and the PDF export.
  • Within MYP Next Chapter units, the Reflections & Evaluation tab now supports questions to focus on. The checked questions appear in both the unit overview page and the PDF export.

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  • Curriculum Analytics: Global Context, Key Concepts, and Inquiry Questions elements are now offered.

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Upcoming Changes:

  • MYP Next Chapter interdisciplinary unit plans.
  • Updating the MYP Next Chapter final grade boundaries and ATLs.
  • Updating the Theory of Knowledge PPM form.
  • Updating the Group 4 Sciences internal assessment criteria.
  • Diploma unit plans – Aims, Objectives, and Criteria.
  • IBIS exam registration user experience improvements.

From the Support Desk: What happened to my PYP reflections?

September 3, 2014

Please rest assured all previous reflections for your unit are all available.

At the end of each academic year, we refresh the Reflections section of the planner so you can use it again for the coming year. This section of the planner — and only this section — refreshes every year. To access previous year reflections, please use the Academic Year dropdown at the top right.

This was implemented on the suggestion of one of our PYP coordinators in Mongolia last year.

IB PYP reflections



MYP Next Chapter Transition Update

August 1, 2014

Earlier today we deployed the final updates for the transition to MYP Next Chapter on ManageBac. These changes are effective from August 1, 2014 for May-session schools and for January 1, 2015 for November-session schools in the Southern hemisphere.

Please find a brief summary of the key changes, which we encourage you to share with your colleagues. Please note the transitions to the MYP Next Chapter are now permanent and irreversible. Once MYP Next Chapter has been enabled for your school’s account, you will not be able to switch back to the old curriculum.

 1. As of today, the old MYP subject groups and subject labels will no longer appear and your MYP subject choices will be fully migrated over. If you participated in an MYP Pilot, your classes will have been migrated over seamlessly.

All subject group headings have now been updated (e.g. Language A => Language and literature):

  • Language A  => Language and literature
  • Language B  => Language acquisition
  • Humanities  => Individuals and societies
  • Technology  => Design
  • Physical Education => Physical and health education

2. Legacy MYP classes, which were created in prior academic years, will continue to hold old unit plans and historical assessment details, which will be preserved with old criteria.

3. MYP Next Chapter assessment criteria and objectives have been updated fully programme-wide across the unit plans, assessment tasks, term gradebooks and report cards. In September 2014, the grade boundaries will be revised to reflect the MYP Coordinator’s Handbook enabling you to begin submission of term grades.

4. When editing historical unit plans, teachers will have the option to select the Global Context, Key & Related Concepts and to formulate Inquiry Questions & Statement of Inquiry. Once any of these elements are selected, the historical unit details including resources and tasks will be migrated into the MYP Next Chapter unit planner layout.

5. MYP Next Chapter assessment criteria and objectives are now available for all units and tasks. Please note that previously selected criteria and objectives are no longer visible in the units. When adding old assessment tasks via the Add Resources you will need to select new criteria, but all other task information will carry forward.

As an MYP Coordinator, these are a few things to keep in mind:

  • You will want to ensure that your enabled Subjects are accurate. Check under Settings > Middle Years > Subjects.
  • If you created any classes for the 2014-2015 academic year, we recommend bulk-archiving or deleting them now. In order for your teachers to assess against the MYP Next Chapter criteria, your classes must be created after August 1, 2014 (or Jan 1, 2015 for November schools).
  • You can easily bulk import your classes for the 2014-2015 academic year via the Classes tab.
  • If you have any subject-specific MYP rubrics, these will also need to be recreated under Settings > Middle Years > Rubrics & Options.

As an MYP Teacher, these are a few things to keep in mind:

  • All your previous classes should be archived, and new MYP Next Chapter classes should be created for the 2014-2015 academic year.
  • All previous units should be immediately available via the Units. Review your units. To make changes, click Edit Unit. Update your unit for MYP Next Chapter by indicating the Global Context, selecting Key & Related concepts and formulating Inquiry Questions & the Statement of Inquiry. (Key tabs to review & complete: Inquiry & Purpose, Assessment, Backward Planning.)
  • Click on the Tasks tab to add new tasks. To use previously created tasks, click Add Resources. You will need to update the criteria choices for MYP Next Chapter. Any prior task-specific rubrics will also have to be adapted for the new assessment criteria.

Concluding Notes:
Please note that all old classes and assessment tasks (created prior to August 1, 2014) will still be available on your school account. They are retained as a historical record.

If you have not yet enabled MYP Next Chapter on your account, you can do so via the Settings > General tab. Please notify us at and we can then assist you in enabling the new Next Chapter subjects for your school.

Let us know via e-mail or phone if you have any questions or feedback! We will be organizing webinars and posting tutorial videos at the end of August; please stay tuned for additional updates.

Feature Friday

July 18, 2014

We’ve made several improvements to the system this week:


  • When planning DP and PYP units, a Confirm Navigation message now appears if users navigate away from the page without saving changes. This message has previously existed for MYP units.
  • Student Imports can now update data for existing users. The quickest way to bulk update student information will be to export students via Users > Export Students & Parents, update the spreadsheet, and re-import the CSV via Users > Import Students. Note that e-mail addresses are used to identify users and cannot be bulk updated.


  • In addition to student first name, last name, and ID, you can now search for students based on their preferred name, other name, or e-mail address.
  • Calendar Events created in the IB Parents Association group will now appear in all administrators’ Dashboard Calendar. The event will also be visible to teachers whose classes match the event’s selected programmes and grades. For example, an event shared with MYP and PYP parents will not be visible to DP teachers.

Middle Years Programme:

  • Service & Action is now live and applies to all newly created MYP Groups. Current MYP Groups will still show the S&A tab, but the learning outcomes and activities have not changed to retain historical data. Within a new MYP Group, you can configure hour types via the Group Settings.


  • The hour types are available for students to select when new activities are added.


  • Within the student worksheet, activity hours and S&A completion is tracked in real time.



  • Holidays can now be included as part of attendance rotation days. This option can be enabled via Settings > Attendance > Settings.


Feature Friday

July 4, 2014

We’ve made several improvements to the system this week:


  • Administrators and teachers/advisors are now able to upload files on behalf of students. Administrators can upload assignments for all students. Teachers can only upload files for students in classes they are teaching, and advisors can upload files for their advisees. You will see a green plus sign now available in the Dropbox.

Diploma Programme:

  • CAS Activities: the Request Supervisor Review button is now hidden if no reflections have been added. This prevents students from requesting reviews for incomplete activities.
  • Comments-only assessment is now available for assignments. These assignments are not included in the term average calculation.

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Middle Years Programme:

  • C&S Activities: the Request Supervisor Review button is now hidden if no reflections have been added. This prevents students from requesting reviews for incomplete activities.

Feature Friday

June 20, 2014

We’ve made several improvements to the system this week:


  • Parents now see titles of Key Contacts. For parents with multiple children in the school, the Key Contacts change depending on which programme the child is in (e.g. the parent of a DP student will see the DP Coordinator). Key Contacts can be specified under the Administrator or Teacher’s Profile > Roles.

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  • Reports are now sorted alphabetically in both the Generate Reports dropdown menu, as well as the Manage Templates page. The Manage Templates page also separates the templates based on programme.

1. Report Generation Page

2. Report Templates Page

Diploma Programme:

  • Assignments can now be exported to PDF. This can be done via the Assignments > Export to PDF.

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Middle Years Programme:

  • Tasks can now be exported to PDF. This can be done via Tasks > Export to PDF. The export contains the selected Criteria, Achievement Levels, and Descriptors.
  • The Unit Planning Wizard has changed. In the Backward Planning tab, built-in standards can be checked, while additional Knowledge and/or Skills can be added as normal. The Learner Profile and International Mindedness tabs are now indicated as optional.

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  • The Learning Experiences and Teaching Strategies tabs have been combined into the Learning & Teaching tab.

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Primary Years Programme

  • More than one teacher can now be specified as the subject teacher on reports. This can be set via the Homeroom Class > Edit Class Settings > Assign Class Teachers. Teachers specified in the Homeroom Class Settings will override the teacher specified in the PYP administrative settings.

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  • Specialist subject teachers can also be specified in the Homeroom Class Settings. However, if a Specialist class has also been created, the teacher(s) of the class will override the specified teacher(s) in the Homeroom Class Settings.

Feature Friday

June 13, 2014

We’ve made several improvements to the system this week:

Diploma Programme:

  • Both the Language A and Language B > Orals page now offer a dropdown menu. This feature was previously only available for Language A classes.Screen Shot 2014-06-13 at 3.05.57 PM

Middle Years Programme:

  • The Learner Profile and International Mindedness sections are now included in the unit planner PDF Export. These sections will be omitted from the PDF if they have not been filled in the unit planner.


  • Attendance Reminders now show the recipients list before sending the reminders out to teachers. You can send attendance reminders via Settings > Attendance > Send Attendance Reminder.

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  • Writing a comment for a message now offers the ability to notify all users in the group via email, even if the users have not contributed to the thread.

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  • Reports now support up to four signers for the Cover Letter and Summary pages. You can add signers and upload signatures via the Report template > Cover Sheet tab.

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  • The Reports > Export Term Grades spreadsheet now includes a By Teacher worksheet.

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Feature Friday

May 30, 2014

We’ve made several improvements to the system this week.


  • When a new teacher is added to a class, the checkbox to display the teacher’s name on reports is no longer enabled by default.

Add Teacher

  • When annotating a document in Crocodoc, clicking the “Back to” icon will now take you back to the specific task/assignment, rather than the full task/assignment roster.

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Diploma Programme:

  • Mathematical Studies unit plans now display the correct Aims, Objectives & Criteria and Syllabus Content.
  • Groups 1 and 2 IOC recordings now offer a new HTML5 recorder. The HTML5 recorder does not stream the recording to our servers in real time. Instead, the recording is uploaded to the server at the end of the recording, when you have clicked Save. We recommend using this recorder if your school experiences internet connectivity issues.

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Middle Years Programme:

  • Task Categories colors can now be toggled to match the gradebook graph. The toggle is available within Edit Class Settings > Task Categories.

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Primary Years Programme:

  • Within the student Portfolio, Notes can now be shared with only teachers as an internal note, with parents & teachers, or with the student, parents, & teachers.

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  • The Attendance > Reporting page can now be exported to Excel.

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Feature Friday

May 23, 2014

We’ve made several improvements to the system this week:


  • For the Attendance module, you can now add comments for students who have been marked as Present.
  • An Other Name field is now available within all students’ profiles. All students now have a required “First Name” and “Last Name” field, and an optional “Preferred Name” and “Other Name.” The system displays the student as First Name (Preferred Name) Last Name | Other Name

e.g. Chloe (Clara) Epelbaum | Chinese Name

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  • Administrators are now able to Bulk Archive Groups. This is available in the Groups tab on the right navigation menu.

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Diploma Programme:

  • Rich Text Formatting (RTF) is now available for all sections of the DP unit planner. This includes bolding, italicizing, numbering, and adding bullets for text.

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Middle Years Programme:

  • Approaches to Learning (AtLs) can now be analyzed in MYP curriculum analytics. This is available when Next Chapter unit plans have been enabled via Settings > General. The analytics can be accessed via Dashboard > Curriculum > Middle Years > Analytics.

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  • Rich Text Formatting (RTF) is now available for all sections of the MYP unit planner. This includes bolding, italicizing, numbering, and adding bullets for text.

 Planned Developments:

  • In preparation for MYP Next Chapter, the Community & Service (C&S) tab will be updated to Service & Action. This is planned for the first week of July 2014. This will update the Learning Outcomes for the 2014-2015 academic year. Previous year groups and archived groups will retain the current eight Learning Outcomes.

Feature Friday

May 16, 2014

We’ve made the following feature improvements this week:


  • Users > Roster > Students now allows searching by Student ID in addition to Student Name.

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  • You can now import the new student data fields found in the student profile. The CSV template containing all the fields can be downloaded  via Users > Import Students. The imported data automatically syncs to iSIS and OpenApply.

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  • Report cards are now nested within the Academic Years which they were generated for. If the report card does not contain academic term information (e.g. the term has been deleted, or was never assigned to the report), then the report will be nested below (Unknown Academic Year).
  • CAS and C&S interview notes are now available for students to view. This option is off by default, and can be toggled via Settings > General.

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Primary Years Programme:

  • We now offer adding an “Other” subject into the system via Settings > Primary Years > Subjects. Please contact us and request this subject option, and we will manually add the subject in for you.
  • The Programme of Inquiry PDF Export now includes the Learning Experiences selected from the units. The PDF export can be accessed via Inquiry > Export Programme of Inquiry.

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