Category: Technology

ManageBac Scheduled Downtime on Saturday, June 7

June 6, 2014

Our servers will be down for maintenance on Saturday, June 7 starting at 8pm HKT (GMT+8). The total duration of maintenance will be less than 2 hours. Actual service downtime is anticipated to last less than ten minutes.

Enjoy the weekend!

ManageBac Scheduled Downtime on Saturday, May 24

May 23, 2014

Our servers will be down for maintenance on Saturday, May 24 starting at 2pm HKT (GMT+8). The total duration of maintenance will be thirty minutes. Actual ManageBac service downtime is anticipated to last less than ten minutes.

We apologize for the inconvenience caused. Please enjoy your weekend!

ManageBac Downtime

May 11, 2014

ManageBac went down as of 7:37AM HKT (GMT+8). We are back and running as of 8:44AM HKT (GMT +8). Total downtime lasted 67 minutes.

Our sincere apologies for the inconvenience caused.

ManageBac & OpenApply Downtime

April 14, 2014

ManageBac and OpenApply are down as of 4:52PM HKT (GMT+8). Our hosting service is experiencing a network issue. We are all-hands on deck and will have further updates soon, both here and on Twitter (@managebac). This downtime is unrelated to HeartBleed.

Our sincere apologies for the inconvenience caused.

[Edit] We are back up and running as of 5:29PM HKT (GMT+8). Total downtime lasted 37 minutes.

Our Response to HeartBleed

April 11, 2014

We’ve received increased questions recently about our response to the HeartBleed bug, which is a security vulnerability recently discovered in the OpenSSL software library. Many popular web apps, including ours, use OpenSSL.

We took immediate action on Tuesday, April 8 with an emergency security upgrade, which you can read more about here. During the update, we patched all servers, and changed all our SSL certificates and application encryption key.

For peace of mind, we do recommend that users change their passwords on all popular web apps, including ManageBac.

You can also check your school’s ManageBac account here to verify that no security holes remain:
http://filippo.io/Heartbleed/

Security issues will always be our top priority. Please don’t hesitate to call or email us if you have additional concerns about our response to HeartBleed.

Planned Server Downtime for Saturday, March 8

March 6, 2014

Our servers will be down for maintenance on Saturday, March 8 starting at 2pm HKT (GMT+8). The total duration of the maintenance will be two hours, but actual ManageBac service downtime is anticipated to last less than 30 minutes.

We apologize for the inconvenience caused. Please enjoy your weekend!

ManageBac Scheduled Downtime on Saturday, January 18

January 15, 2014

ManageBac servers will be down for the planned upgrade on Saturday, January 18 starting at 2pm HKT (GMT+8). The downtime is expected to last one hour.

ManageBac Scheduled Downtime on Saturday, December 28

December 23, 2013

We are getting new servers for Christmas! ManageBac will be down for the planned upgrade on Saturday, December 28 starting at 2pm HKT (GMT+8). The downtime will last 2-4 hours.

ManageBac Scheduled Downtime on Saturday, August 17

August 12, 2013

ManageBac will be inaccessible during a server move on Saturday, Aug 17 for 4 hours from 2 pm HKT to 6 pm HKT (GMT+8). The new server will be bigger, faster and better!

Enjoy your weekend, everyone.

Scheduled ManageBac Server Maintenance

June 26, 2013

ManageBac will be unavailable as we perform server maintenance this Saturday, June 29, from 2-5PM HKT (GMT+8). We apologize for any inconvenience caused.



  • Integrated Information Systems
    for International Education

  • Office Address

    Faria Systems Inc.
    548 Market St. #40438
    San Francisco, CA 94104
    USA

  • Taipei Branch Office
    2/F, No. 3, Lane 27
    Section 4, Ren'Ai Road
    Da'an District, Taipei 106
    Taiwan (R.O.C.)

  • Telephone

      +1 866 297 7022

      +44 208 133 7489


    E-mail

  •   +852 8175 8152

      +61 02 8006 2335