Category: Technology

ManageBac – IBIS Integration

August 28, 2014

The new IBIS system will go live on September 1 and the ManageBac IBIS exam registration integration will continue to run normally during the fall – the API remains the same.

For IB DP Coordinators submitting registrations via ManageBac, please note that you will see your registrations reflected on IBIS within a maximum of 5 minutes upon successful registration, so please keep this processing time in mind if you are logged into IBIS and refreshing your browser to compare against ManageBac.

Just to confirm some of the key IBIS dates:

  • November 15: Final registration deadline
  • January 15-22: Candidate session numbers will be retrieved and updated on ManageBac. Please be sure to renumber your candidates before this date.

As always feel free to contact us if you need any assistance. We are available Monday through Friday 24 hours a day.

ManageBac Scheduled Downtime

August 8, 2014

Our servers will be down for maintenance on Saturday, August 9 from 2pm-4pm HKT (GMT+8). Thanks for your patience and enjoy the weekend!

Accelerated Access to ManageBac for Schools in China

August 7, 2014

 

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We are delighted to announce our partnership with ChinaNetCenter to accelerate service levels for our Mainland Chinese schools using ManageBac.

As we both know living behind the Great Chinese Firewall means that accessing international servers often requires VPN access or special configuration, and with inconsistent speeds, this can be very frustrating for many users.

Our new CDN service can be activated on a per-school basis for all users – without any additional configuration for students or parents. This will allow you to avoid using an international VPN by routing your traffic locally within China (behind the firewall) and should immediately improve your user experience, file upload and general navigation speeds by up to 2x – 3x.

Please contact the ManageBac Global Support team at support@managebac.com if you would like to learn more about pricing and enable China CDN for your school account.

ManageBac Scheduled Downtime on Saturday, August 2

July 31, 2014

Our servers will be down for maintenance on Saturday, August 2 from 2pm-4pm HKT (GMT+8). Thanks for your patience and enjoy the weekend!

ManageBac Scheduled Downtime on Saturday, June 7

June 6, 2014

Our servers will be down for maintenance on Saturday, June 7 starting at 8pm HKT (GMT+8). The total duration of maintenance will be less than 2 hours. Actual service downtime is anticipated to last less than ten minutes.

Enjoy the weekend!

ManageBac Scheduled Downtime on Saturday, May 24

May 23, 2014

Our servers will be down for maintenance on Saturday, May 24 starting at 2pm HKT (GMT+8). The total duration of maintenance will be thirty minutes. Actual ManageBac service downtime is anticipated to last less than ten minutes.

We apologize for the inconvenience caused. Please enjoy your weekend!

ManageBac Downtime

May 11, 2014

ManageBac went down as of 7:37AM HKT (GMT+8). We are back and running as of 8:44AM HKT (GMT +8). Total downtime lasted 67 minutes.

Our sincere apologies for the inconvenience caused.

ManageBac & OpenApply Downtime

April 14, 2014

ManageBac and OpenApply are down as of 4:52PM HKT (GMT+8). Our hosting service is experiencing a network issue. We are all-hands on deck and will have further updates soon, both here and on Twitter (@managebac). This downtime is unrelated to HeartBleed.

Our sincere apologies for the inconvenience caused.

[Edit] We are back up and running as of 5:29PM HKT (GMT+8). Total downtime lasted 37 minutes.

Our Response to HeartBleed

April 11, 2014

We’ve received increased questions recently about our response to the HeartBleed bug, which is a security vulnerability recently discovered in the OpenSSL software library. Many popular web apps, including ours, use OpenSSL.

We took immediate action on Tuesday, April 8 with an emergency security upgrade, which you can read more about here. During the update, we patched all servers, and changed all our SSL certificates and application encryption key.

For peace of mind, we do recommend that users change their passwords on all popular web apps, including ManageBac.

You can also check your school’s ManageBac account here to verify that no security holes remain:
http://filippo.io/Heartbleed/

Security issues will always be our top priority. Please don’t hesitate to call or email us if you have additional concerns about our response to HeartBleed.

Planned Server Downtime for Saturday, March 8

March 6, 2014

Our servers will be down for maintenance on Saturday, March 8 starting at 2pm HKT (GMT+8). The total duration of the maintenance will be two hours, but actual ManageBac service downtime is anticipated to last less than 30 minutes.

We apologize for the inconvenience caused. Please enjoy your weekend!



  • Integrated Information Systems
    for International Education

  • Office Address

    Faria Systems Inc.
    548 Market St. #40438
    San Francisco, CA 94104
    USA

  • Taipei Branch Office
    2/F, No. 3, Lane 27
    Section 4, Ren'Ai Road
    Da'an District, Taipei 106
    Taiwan (R.O.C.)

  • Telephone

      +1 866 297 7022

      +44 208 133 7489


    E-mail

  •   +852 8175 8152

      +61 2 8006 2335